F I R S T D E B T C O L L E C T O R

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About Us

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how does it work?

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How does it work?

Submit your case

Step 1. You submit your collection

Broodtekst: You easily submit your claim to us. First, we review your situation and start with your file. Next, you will be assigned your advisor to support you throughout the international debt collection process with the necessary legal expertise and experience.

Step 2. we choose the right strategy together

Every case needs a different approach. Your consultant will contact you to discuss the strategy of the matter with you. Our goal is to obtain full payment, including the collection costs incurred. 94% of all cases are resolved in this amicable phase, usually by paying at once, sometimes by a reasonable payment arrangement. At the same time, you can look over our shoulders from your exclusive Online Cockpit: our advanced online portal in which you can follow the current status of your cases 24/7.

Step 3. We choose the best local specialists

Our worldwide network of debt collection lawyers, bailiffs, and attorneys allows us to move quickly in your debtor’s country. In addition, by working together with various locally-based experts, we always know how to connect the perfect person to your case. You have one fixed point of contact in the Netherlands with us: your advisor. They will take care of the entire case and will, among other things, take care of the communication with the local experts. Therefore you do not have to communicate with foreign lawyers yourself. Your consultant will also translate the required procedural documents and other documentation. You can view these at all times in your Online Cockpit.

Step 4. we start with the procedures

We start the procedure in the country of your debtor. Since every country has its laws and regulations, we will act per local practices. The out-of-court collection process (reaching an arrangement with the debtor) is always done based on No Cure No Pay. So if we don’t collect, you do not pay! If necessary legal measures have to be taken, your advisor will take you through the process and discuss any costs and risks. This way, you will never be confronted with unpleasant surprises. If necessary legal measures have to be taken, your personal advisor will take you through the process and will discuss any costs and risks with you. This way you will never be confronted with unpleasant surprises.

Step 5. we secure payment from your debtor

In most cases, the debtor already pays in the court process. In that case, the amount is transferred to your account, and the case is thus completed. If the client doesn’t pay, we will take the necessary legal steps until your debtor pay. We do not stop until you have received the money you are entitled to. We continue where others stop!